Shipping policy
CANADA AND US SHIPPING POLICY
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Turnaround Time
** HOLIDAYS: Please be aware that the turnaround time will be extended during the holiday season. Feel free to reach out to us for further details.
All our products are custom made-to-order so turnaround time may vary from an item to another. Usually we need 4 to 10 business days to make your custom frame. Orders are not made, shipped or delivered on weekends or holidays.
* If there will be an additional delay for your order we will contact you by email to let you know.
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Shipping Rates and Delivery Estimate Time
|
 Shipping Method |
Estimate Delivery Time | Shipping Cost |
| Free Shipping over 150$ (Canada Only) | 3-5 business days | FREE |
| Flat Rate - Canada | 3-5 business days | 19.99$ |
| Flat Rate - US | 4-6 business days | 29.99$ |
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Artalo Frames​ does not ship to P.O. boxes or APO/FPO addresses.
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Shipment Confirmation and Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number. The tracking number will be active within 24 hours.
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Custom, Duties and Taxes
Artalo Frames is not responsible for any customs, duties and/or taxes applied to you order.