Shipping policy
CANADA AND US SHIPPING POLICY
Turnaround Time
** HOLIDAYS: Please be aware that the turnaround time will be extended during the holiday season. Feel free to reach out to us for further details.
All our products are custom made-to-order so turnaround time may vary from an item to another. Usually we need 4 to 10 business days to make your custom frame. Orders are not made, shipped or delivered on weekends or holidays.
* If there will be an additional delay for your order we will contact you by email to let you know.
Shipping Rates and Delivery Estimate Time
|
Shipping Method |
Estimate Delivery Time | Shipping Cost |
| Free Shipping over 150$ (Canada Only) | 3-5 business days | FREE |
| Flat Rate - Canada | 3-5 business days | 19.99$ |
| Flat Rate - US | 4-6 business days | 29.99$ |
Artalo Frames does not ship to P.O. boxes or APO/FPO addresses.
Shipment Confirmation and Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number. The tracking number will be active within 24 hours.
Custom, Duties and Taxes
Artalo Frames is not responsible for any customs, duties and/or taxes applied to you order.